peso Casino & Sportsbook Data Care
This page describes what we collect when you use peso and how we keep that data protected. When you open an account, deposit funds, or place a wager on our live tables or sportsbook, we collect information needed to verify your identity, process your payment, and settle your game results fairly.
We at peso treat your personal data as confidential. We encrypt it in transit and at rest, we limit who inside our organization can access it, and we do not sell it to marketers or brokers. This policy explains what we collect, why we collect it, how long we keep it, and what rights you have over your data.
If you have questions about our data practices, contact our support team through the peso app. We will explain any part of this policy in plain language.
What Data We Collect on peso
We collect several categories of data when you use peso. Identity data includes your full name, date of birth, email address, phone number, and identity document (national ID or passport). We collect this during account signup and verify it against fraud databases before your account becomes active.
Payment data includes your payment method (e.g., DANA account, e-wallet wallet, bank account number), transaction history, and deposit/withdrawal amounts. We do not store your full credit card number or bank PIN—our payment processor handles those sensitive elements and returns only a token to us.
Account activity data includes every bet you place, every game result, your account balance at each moment, and your login history. This data is kept in our database and is visible to you in your peso account under Recently Played.
Device and browser data includes your IP address, device type (mobile or desktop), browser type, and operating system. We use this to detect fraud and to optimize peso for your device.
Communication data includes emails, chat messages, and support tickets you send us. We keep this to resolve your inquiries and to improve our support process.
Data we collect on peso
- Identity: name, date of birth, email, phone, ID document
- Payment: payment method, transaction history, deposit/withdrawal amounts
- Activity: bets, game results, account balance, login history
- Device: IP address, device type, browser, operating system
- Communication: support emails, chat messages, feedback
How We Use Your Data on peso
We use your identity data to verify you are who you claim to be and to prevent account fraud and money laundering. This verification is mandatory—without it, peso accounts cannot be opened or used for wagering.
We use your payment data to process your deposits and withdrawals. Your funds are transferred only to the payment method you registered; we do not allow third-party transfers. We use your activity data to settle game results, calculate your account balance, and generate your transaction history.
We use your device and browser data to detect fraudulent access (such as login attempts from unusual locations) and to optimize peso's performance on your device. We use your communication data to respond to your support requests and to improve our service quality.
We do not use your data for marketing to other companies, for selling to data brokers, or for any purpose outside those listed above. We do not share your name, email, or payment details with third parties for marketing unless you explicitly opt in.
On peso, your data serves only one purpose: to verify your account, process your transactions, and settle your game results fairly.
Data Storage and Third-Party Processors
We store your data on encrypted servers. Our servers may be located outside your jurisdiction (for example, in regional data centres in Southeast Asia or beyond). By using peso, you consent to your data being stored and processed outside your country of origin, subject to the same encryption and access controls we apply domestically.
We use third-party processors to help us deliver peso. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer payments), fraud-detection services (who check your identity against sanctions lists), and cloud-hosting providers (who run our servers). Each processor signs a data-protection agreement with us and is prohibited from using your data for their own purposes.
We keep your data for as long as your peso account is active. After you close your account, we retain certain data for legal and regulatory reasons (such as anti-money-laundering records) for up to seven years. After that retention period, we delete or anonymize your personal data.
Your Rights on peso
You have the right to request access to all data we hold about you on peso. You can download your data in CSV format through your account settings or by requesting it from support. We will provide your data within fourteen days.
You have the right to request correction if we hold inaccurate data about you. For example, if your email address is misspelled in our system, you can request a correction through account settings.
You have the right to request deletion of your personal data, subject to legal holds. If you close your peso account and request deletion, we will remove your personal data after our retention period expires (typically within ninety days, unless legal holds apply).
You have the right to withdraw consent to our data processing. If you do so, we will cease using your data for non-mandatory purposes (such as marketing emails), but we will continue using your data for account management and regulatory compliance.
Cookies and Tracking on peso
We use cookies on the peso website and app to remember your login state, your language preference, and your recent activity. These are functional cookies necessary for peso to work. You can disable cookies in your browser settings, but doing so may break some peso features.
We do not use tracking cookies that follow you across the internet or collect data about your browsing elsewhere. We do not use analytics cookies that send your data to third-party analytics services. Our cookies stay on peso and serve only to improve your experience on peso.
Contact and Data Protection Officer
If you have concerns about our data practices or wish to exercise your rights (access, correction, deletion), contact our support team through the peso app or email support. We will respond within fourteen days.
If you believe peso has violated your data rights and our support team cannot resolve the issue, you may file a complaint with your local data-protection authority (in Indonesia, the appropriate authority varies by jurisdiction). We will cooperate with any official inquiry into our data practices.
Updates to Our Data Policy
We may update this privacy policy from time to time. If we make a material change (such as changing how long we keep your data or how we share it with third parties), we will notify you by email at least thirty days before the change takes effect. Your continued use of peso after the change date means you accept the updated policy.
Our commitment to protecting your data is fundamental to peso's operation. We encrypt your information, we limit access, and we do not monetize your personal details. If you have any remaining questions about how we handle your data, our support team is available through the peso app to clarify our practices in plain language.